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Shipping Policy
1. Shipping Destinations & Delivery Times
We ship worldwide to the following regions with estimated delivery times:
| Region | Countries | Standard Shipping | Express Shipping |
|---|---|---|---|
| North America | USA, Canada, Mexico | 5-10 business days | 2-5 business days |
| Europe | UK, Germany, France, Italy, Spain, Netherlands, Belgium, Sweden, Switzerland | 7-14 business days | 3-7 business days |
| Asia-Pacific | China, Japan, South Korea, Australia, Singapore, Hong Kong, Taiwan | 5-12 business days | 3-6 business days |
| Middle East | UAE, Saudi Arabia, Israel | 10-15 business days | 5-8 business days |
| Rest of World | Other countries not listed above | 10-20 business days | 7-12 business days |
Note: Delivery times are estimates and may vary due to customs processing, holidays, or unforeseen delays.
2. Shipping Costs
Shipping fees vary by destination and order value:
| Region | Standard Shipping Cost | Express Shipping Cost | Free Shipping Threshold |
|---|---|---|---|
| North America | $8.99 | $19.99 | Orders over $100 |
| Europe | €9.99 | €24.99 | Orders over €120 |
| Asia-Pacific | $12.99 | $29.99 | Orders over $150 |
| Middle East | $15.99 | $34.99 | Orders over $200 |
| Rest of World | $18.99 | $39.99 | Orders over $250 |
Free shipping applies automatically at checkout when the order meets the minimum threshold.
3. Order Processing & Tracking
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Processing Time: Orders are processed within 1-3 business days (excluding weekends/holidays).
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Tracking Information: You will receive a confirmation email with a tracking number once your order ships.
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Customs & Duties: International orders may be subject to import taxes/fees, which are the customer's responsibility.
4. Shipping Restrictions
Certain items (e.g., perfumes, leather goods) may have shipping restrictions to specific countries. If your order is affected, we will notify you promptly.
5. Delays & Lost Packages
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Delays: Extreme weather, customs inspections, or carrier issues may cause delays. We appreciate your patience.
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Lost Packages: If your order does not arrive within 10 business days of the estimated delivery date, contact us at [email protected] for assistance.
6. Returns & Exchanges
For details, see our Return Policy. Shipping fees for returns/exchanges are the customer's responsibility unless the item is defective or incorrect.
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